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Privacy Policy

1. Introduction

 

This Privacy Policy describes how Syteq Kft. (“we”, “us”, “our”) collects, uses, and protects your personal information when you visit or make a purchase from www.sy-teq.com.

We are committed to protecting your privacy and ensuring that your personal data is handled securely and lawfully in accordance with the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and applicable Hungarian laws.

 

 

2. Data Controller

 

Company name: Syteq Kft.

Registered office: [insert full address, city, postal code, Hungary]

Company registration number: [insert number]

Tax number: [insert number]

Email: promotion@sy-teq.com

Website: www.sy-teq.com

 

 

3. What Personal Data We Collect

 

We collect the following categories of personal data when you interact with our website or make a purchase:

 

  • Identification data: name, billing and shipping address, company name (if applicable)

  • Contact data: email address, phone number

  • Payment data: information processed by our secure payment provider (we do not store card details)

  • Technical data: IP address, browser type, operating system, device type, and website usage data (via cookies and analytics tools)

  • Communication data: messages, inquiries, or emails sent to us

 

 

4. How We Use Your Data

 

We use your personal data for the following purposes:

 

  • To process and deliver your orders

  • To communicate about your orders or inquiries

  • To send invoices and manage accounting obligations

  • To improve our website and customer experience

  • To comply with legal obligations (e.g., tax or consumer law)

  • With your consent, to send promotional emails or offers

 

We do not sell, rent, or trade your personal data to third parties.

 

 

5. Legal Basis for Processing

 

We process your data on the following legal bases under the GDPR:

 

  • Contractual necessity: to fulfill your orders and provide services.

  • Legal obligation: to meet accounting and tax requirements.

  • Legitimate interest: to improve website performance and prevent fraud.

  • Consent: for marketing communications or optional cookies.

 

 

6. Data Retention

 

We keep your personal data only as long as necessary:

 

  • Order and billing data: 8 years (required by Hungarian accounting law).

  • Marketing data: until you withdraw your consent.

  • Technical data (cookies): according to the cookie expiration period.

 

After these periods, your data will be securely deleted or anonymized.

 

 

7. Data Sharing and Third Parties

 

We may share limited data with trusted partners who help us operate our business, such as:

 

  • Payment providers (e.g., Stripe, Barion, Paylike)

  • Courier and logistics partners for delivery

  • IT service providers for hosting and maintenance

    All partners are GDPR-compliant and process data only on our instructions.

 

 

8. Cookies

 

Our website uses cookies to ensure proper functionality and improve user experience.

Cookies are small text files stored on your device. You can disable cookies in your browser settings, but some parts of the site may not work properly.

For more details, please see our Cookie Policy.

 

 

9. Your Rights Under GDPR

 

You have the following rights regarding your personal data:

 

  • Right to access your data

  • Right to rectification (correction)

  • Right to erasure (“right to be forgotten”)

  • Right to restrict or object to processing

  • Right to data portability

  • Right to withdraw consent at any time

  • Right to lodge a complaint with the Hungarian National Authority for Data Protection and Freedom of Information (NAIH)

     

 

To exercise your rights, please contact us at promotion@sy-teq.com.

 

 

10. Data Security

 

We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.

All personal data is transmitted via encrypted (HTTPS) connections and stored on secure servers.

 

 

11. International Data Transfers

 

If we transfer data outside the European Economic Area (EEA), we ensure it is protected under GDPR-approved safeguards such as the EU Standard Contractual Clauses.

 

 

12. Updates to This Policy

 

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.

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